Lead Overhead Door Technician
Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.
Role:
We have an immediate opening for a Lead Overhead Door Technician in our Kelowna branch. Reporting to the Field Operations Supervisor, the Lead Overhead Door Technician will service and install overhead doors. This role is a permanent, full time position. There is the possibility of on call and overtime.
Responsibilities:
- Diagnose problems, provide solutions, and carry out required work on overhead doors
- Regularly coordinate with the service scheduler on problem solving and required parts
- Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
- Contributing to business development of the branch by actively seeking new customers and building relationships with current customers
- Other duties, as assigned
Skills & Qualifications:
- Mechanically inclined
- Business savvy with customer service focus
- Strong work ethic, team player and positive attitude
- Good communication and problem-solving skills
- Comfortable with heights (ladders & lifts)
- Good physical condition
- Able to work outdoors in every weather condition
- Strong safety mindset
- Willing and able to successfully complete pre-site access requirements
- Experience in a Service/Installation Industry
- Experience in related trades or construction
- Possess a valid driver’s license
- CDI Certification is an asset but not a requirement
- Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
- Experience servicing/installing overhead doors is strongly preferred
- Wearing a hard hat and other PPE is mandatory for this safety sensitive role
We offer:
- A positive work environment with competitive pay and an excellent benefit plan
- Encouragement and support for our Technicians and Installers in obtaining CDI Certification
- Comprehensive technical, safety and product training provided
- Consistent, stable work with an opportunity to build a long-term career with upward mobility
- Excellent Health and Dental benefits offered for full time employees
- COR Certified workplace
- Equal opportunity employer
To Apply:
If this career opportunity sounds like the right fit for you, apply online at creativedoor.com with your resume and include your salary expectations. Please add “LEAD OVERHEAD DOOR TECHNICIAN – KELOWNA” to the subject line of all correspondence.
Applications will be accepted until the position has been filled.
COMPANY:Creative Door