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IT Operations & Systems
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9595 Requisition #
Thanks for your interest in the IT Service Desk Manager position. Unfortunately this position has been closed but you can search our 210 open jobs by clicking here.
Qualifications
BA/BS in Information Systems, Computer Science, or equivalent experience.
 
Excellent verbal and written communication are required.  It will be very hard to succeed in this position without this skillset.

Passionate and energetic about technology solutions and customer service. 

Expertise in relevant technologies such as; desktop computers, laptop computers, tablets, mobile devices, scanners, printers, video conference solutions, conference room AV equipment. 

Must have expertise in SCCM and mobile device management solutions. 

Knowledge in patching and management of all end point devices. 

Ability to analyze data to produce and present executive level reporting for weekly and monthly operations meetings and monthly business reviews. 
Exceptional manager of people, process and technology. 

Exceptional analytical and process improvement skills. ITIL Process certified or equivalent knowledge in Incident, Request, Problem, Change, Configuration and Major Incident Management.

Experience with Ivanti IT Service Manager ticketing system a big plus.

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com