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Service/Install
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10349 Requisition #
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650 Total Views
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Why Work for NationServe??

When you join NationServe a Division of The Overhead Door Co., you become an 

integral part of a dynamic workplace. We’re dedicated to delivering top-notch service 

and products to our clients. To do that, we tap into the potential of our employees 

and build the best possible teams across our entire organization.

 

Comprehensive Benefits Package Includes:

· Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability

· AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays

 


Position Function

The Installation Supervisor directs and coordinates field installations, customer service and fleet issues. This position will partner with Operations Manager to insure quality of installation and product and directly supervises employees in the Residential Install/Service Department.This role is responsible for the overall direction, coordination, and evaluation of these units. The position carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities will include but not limited to: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


Role and Responsibilities

  • Analyzes specifications and capacity data and performs mathematical calculations to determine the most effective process, tools, and human resource requirements.
  • Identifies and executes solution on quality control issues.
  • Maintains the fleet maintenance; inspects issued tools and equipment.
  • Conduct weekly safety briefings with field employees.
  • Confers with department supervisors and sales personnel to determine status of existing and newly sold projects.
  • Expedites operations that delay schedules and alters schedules to meet unforeseen conditions.
  • Trains new installers.
  • Direct involvement on difficult installations.
  • Maintains quality in the field for all Residential Installers.
  • Passes vital product information to field employees.
  • Compiles and updates a weekly logbook outlining all current projects as well as scheduled Builder meetings or training sessions.
  • Daily review of completed Sales Orders: identify back charges, compare work completed to piece-rate schedule to report payroll totals, make note of product issues seen on a recurring basis.

Qualifications

  • Working knowledge and proficiency with MS Word, Excel.
  • Familiarity with AS400 and JD Edwards preferred.
  • Minimum of 2 to 3 years in operations management, outside sales or accounting.
  • Excellent written and verbal communication skills, self motivated, self starter, sense of urgency, personable, extroverted personality and well organized.
  • Strong leadership and business metrics management skills.
  • Strong relationship building skills.
  • A motivated individual with the ability to analyze problems and provide solutions.  Possess the ability to multi-task and the willingness to give assistance in warehouse operations.
  • Must have valid DL.

Education

  • College degree in Sales, Marketing or Business preferred, but not mandatory.

Physical / Work Environment Requirements

  • Ability to stand for long periods of time in a non-climate controlled environment.
  • Ability to lift up to 50 pounds.

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com