Garage Door Service Technician

📁
Service/Install
📅
10424 Requisition #
📅
383 Total Views
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http://www.nationserve.com/



Why Work for NationServe??

When you join NationServe a Division of The Overhead Door Co., you become an integral part of a dynamic workplace. We’re dedicated to delivering top-notch service and products to our clients. To do that, we tap into the potential of our employees and build the best possible teams across our entire organization.

 

 

Comprehensive Benefits Package Includes:

· Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability

· AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays

 

 

Job Description

As a Field Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records.


Job Responsibilities

As a Field Service Technician, you will service existing accounts by analyzing work orders, investigating complaints and resolving problems.

 

Additional responsibilities for the Field Service Technician include:

  • Ordering and gathering components and parts
  • Performing acceptance tests
  • Suggesting improved methods and techniques to customers regarding door care and operation
  • Recommending system improvements to customers
  • Keeping service information confidential
  • Participating in educational opportunities and reading professional publications to stay current on your technological knowledge

Skills/Experience Requirements

  • 6 month -1 year related installation or construction experience
  • Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
  • Ability to read and interpret documents such safety rules, operating and maintenance instructions, and procedure manuals. 
  • Basic math skills required.  
  • Ability to read a tape measure and convert nominal measurements
  • Willingness to learn product and processes.
  • Must have valid DL

Educational Requirements

  • High School Diploma or GED

Physical/Work Environment Requirements

  • Ability to work in outside weather conditions
  • Ability to lift up to 75 pounds.
  • Repetitive standing, lifting, reaching, bending, climbing, & kneeling
  • Working on ladders at varying heights.


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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com