Director, Quality & Continuous Improvement

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Manufacturing/Production
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10027 Requisition #
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The Director of Quality and Continuous Improvement position is responsible for developing and leading a high performance quality organization charged with ownership of product and process quality for Horton Automatics.  In addition, this position is responsible for leading and facilitating the deployment of Lean and Six Sigma improvement initiatives across the organization. As part of the Horton Automatics Executive Team, this position is a direct contributor to the Company’s business plan and strategic initiatives.  This position reports to the Vice President, Operations of Horton Automatics and resides in Corpus Christi, Texas.

 

Responsibilities:
•Develop and lead a high performance quality and continuous improvement organization charged with ownership of product and process quality across the Horton Automatics organization as well as drive lean transformation across all of its business processes.
•Participate as a member of the Horton Automatics Executive Leadership Team to define the overall corporate business strategy and lead quality and continuous improvement related strategic objectives.  Ensure the balance of quality and other business objectives to drive success of all business process initiatives while maintaining high levels of customer satisfaction.
•Define and execute business metrics, goals and improvement strategies related to Quality, Customer Service and Lean Transformation.  Set Quality and Continuous Improvement team objectives, evaluate performance and provide constructive feedback to develop internal talent pipeline.
•Foster a customer oriented quality culture that embraces change and drives continuous improvement in all business processes using Lean methods.  Mentor leadership and facilitate change management activities to support transition to lean thinking enterprise.
•Champion customer satisfaction and brand loyalty through routine review of field performance data and corrective action.  Use customer data to prioritize cross-functional continuous improvement activities with engineering, operations, supply chain and key suppliers.
•Ensure global supplier quality through the implementation of a Supplier Quality Management System including processes for supplier qualification, part qualification (PPAP), incoming inspection, supplier audits, supplier scorecards, and corrective action.  Employ performance driven continuous improvement activities to develop a world class supply chain.
•Partner with the cross-functional team to improve the NPD Stage Gate process by enhancing CTQ development, product/process/software validation testing, reliability testing, design review, document control and risk analysis procedures.  Develop performance metrics and quality strategies by product family to evaluate new product launches and drive design evolution to deliver best in class products.
•Drive process capability in Operations and supporting business processes through the use of process quality tools (SPC, control plans, standard work) and incorporation of Lean methods (SQDC boards, Gemba Walks, 6S, kaizen events).  Define performance standards/metrics, corrective actions and quality system infrastructure to ensure robust, reproducible, high quality products and manufacturing processes.
•Train and coach the organization on the use and implementation of key quality tools and Lean methods.
•Promote analytical problem solving through sound statistical applications.  Develop data collection and retrieval tools for organizational use.  Incorporate the use of Lean/Six Sigma tools and methods in team activities and business problem solving.
•Ensure compliance with all government and industry standards/codes for product and process quality.

Qualifications:
  • Bachelor of Science degree in mechanical, electrical, chemical or material science engineering.  BS in Applied Sciences (math, chemistry, physics, etc) may be considered depending on experience.
  • 10+ years of quality / process engineering / Lean continuous improvement with a minimum of 5 years of supervisory experience specific to quality and continuous improvement.   Preferred candidate will have work experience outside of just quality (i.e. manufacturing, process engineering, R&D, etc.).
  • Expertise in ISO/QS/TS type quality systems and Lean Policy Deployment is required. 
  • The preferred candidate will have experience with electronics, printed circuit board assembly, and global supplier quality.  Supply chain logistics experience is a plus.
  • Candidate must have strong business acumen and ability to command the respect and response of a peer and senior leadership group.   Strong interpersonal and communication skills are required.
  • Candidate must be able to influence team dynamics regarding quality and continuous improvement goals, deliver constructive feedback and provide quality and continuous improvement leadership in a cross functional environment.
  • Candidate must have solid understanding of statistical methods and their application to product or process engineering. Strong analytical and critical thinking skills are a must. The candidate must have experience with typical quality gauges and instrumentation plus understand engineering drawings.  Proficiency with Excel, Minitab, and PowerPoint is expected.
  • Candidate must have experience leading Lean Kaizen activities and the use of key Lean tools (SQDC boards, Gemba walks, 5S, SMED, TPM, value stream mapping, Kanban, standard work, etc).    Project management experience is expected.
  • CQE, CQM and / or Black Belt in Lean or Six Sigma preferred.
  • Up to 25 % travel is required due to multi-site and global supplier quality responsibilities.
  • Bilingual language skills in English/Spanish or English/Chinese are a plus but not required.

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