Customer Service Representative

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Customer Care
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211000 Requisition #
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2351 Total Views

Why Work for Wayne Dalton Sales and Service??

When you join Wayne Dalton Sales and Service a Division of The Overhead Door Co., you become an integral part of a dynamic workplace. We’re dedicated to delivering top-notch service and products to our clients. To do that, we tap into the potential of our employees and build the best possible teams across our entire organization.

Healthy Employees are Happy Employees!!

Ensuring the health and happiness of our employees is a top priority at Wayne Dalton Sales and Service.

That’s why we offer a comprehensive benefits package for all full-time employees.

Comprehensive Benefits Package Includes:

· Medical · Dental · Vision Discounts · HSA · FSA · Life Insurance · Short & Long-Term Disability

· AD&D · 401(k) · Profit Sharing · Personal Time Off (PTO) & Paid Holidays

 Other Awesome Benefits Include:

· Blue Care Connection · Education Assistance · Professional Development

· Company Merchandise purchase program · Employee Discount programs

· Personal Property & Casualty Insurance · Employee Assistance Program

· Bereavement, Jury Duty & Voting Pay

 

The Position
  • The Office Clerk supports the service and installation departments in the Albuquerque, NM location.
  • Answers telephone and directs calls to appropriate department. 
  • Processing incoming and outgoing parts. 
  • Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. 
  • Compares data entered with source documents to detect errors. 
  • Processes purchase orders. 
  • Take orders for residential install/service customers. 
  • Schedules and dispatches. 
  • Provides backup support for office staff and backup support within the warehouse.
Skills/Education Qualifications
  • High School Diploma or GED. 
  • One to three years related experience or training; or equivalent combination of education and experience. 
  • Mathematical, Reasoning, and Language skills are required. 
  • Proficiency in Microsoft Office including Word and Excel.

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com