Customer Service Representative

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Customer Care
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207211 Requisition #
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2369 Total Views
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Skills/Experience Requirements 

 

Experience

  • 2+ years of progressive experience
  • Experience in industry with a service and installation or distribution company, preferably in a construction environment
  • Intellectual Horsepower
  • Must be bright and intelligent; deal with concepts and complexity comfortably; described as intellectually sharp, capable, and agile

Technical & Practical Skills 

  • Ability to develop and implement processes
  • Strong organization and decision making ability
  • Good negotiation skills and persuasive ability
  • Good analytical and problem solving skills
  • Ability to prioritize and handle multiple tasks

Leadership – Personal

  • Values - Must be transparent and possess a strong set of personal values based on strong integrity – “Do the right thing”- in concert with those of the Company and the Division.

  • Style - Must possess an effective, hands-on leadership style, capable of assessing situations, and challenging as a partner to the Branch Manager and part of the branch leadership team.  This person’s knowledge, experience and leadership style will garner respect of both peers and subordinates.

  • Proactive – Must “make things happen” - use information to anticipate, communicate and help optimize bottom line results.

  • Communication - Must have strong verbal and written communication skills; the ability to communicate even complex ideas and concepts in a concise, simple, and actionable manner.

  • Energetic and Enthusiastic - truly enjoys working in a “make it happen” environment in which enthusiasm for the company’s products, mission, and service offerings is contagious.

     

    Education Requirements

  • High School or GED

     

    Physical/Work Environment Requirements

  • Typical office environment.

 

 

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com