211027 Requisition #
1681 Total Views
Creative Door Services has an immediate opening for Branch Manager to join our Winnipeg team. As the Branch Manager he/she will be responsible to lead and manage the branch including sales management, administration and warehouse and operations. This individual will be involved in the selection, development, leadership, motivation, coaching, and management of his/her direct and indirect reports.
Essential Duties and Responsibilities
  • Responsible to lead, develop and manage the Branch resources, creating a culture that is rooted in safety, excellent customer service and a drive for results.
  • Recommend and implement necessary action to improve revenue generation and profitability within the branch and any satellite offices.
  • Deliver on branch margin and profitability targets.
  • Evaluate branch expenditures ensuring controllable expenses remain within monthly budget guidelines.
  • Work closely with corporate credit & collections to ensure that all procedures are properly carried out and branch A/R is collected in a timely manner.
  • Working with the branch sales team, develop market strategies to target potential customers in each channel.
  • Utilizing feedback from the branch sales team and customer contacts, determine customer needs and competitive pricing requirements.
  • Support and promote company-wide sales initiatives and ensure national account service requirements for the branch are met.
  • Maintain positive customer relationships, for CDS, in collaboration with and support of the sales team.
  • Identify, monitor and manage customer service standards, including timeliness and professionalism.
  • Mentor, coach and support the Field Operations Manager to deliver on direct labour utilization, margin and customer satisfaction metrics within the department.
  • Proactively support the CDS safety program and initiatives, comply with all safety policies and procedures (including customer site specific programs), and ensure utilization of safe work practices on site, in the warehouse and office.
  • Support the Warehouse Manager in development and maintenance of procedures to manage inventory turns, min-max levels, shipping and receiving, vendor warranty, and local purchasing.
  • Execute timely communication though regular meetings with branch employees, adhering to a minimum standard of the corporate and branch governance schedule.
  • Maintain a positive attitude and communication style with customers and employees in all circumstances.
Skills/Experience Requirements
  • 12+ years of progressive experience, with 5+ years in a management capacity
  • Experience in industry with a service and installation or distribution company, preferably in a construction environment
  1. Intellectual Horsepower
  • Must be bright and intelligent; deal with concepts and complexity comfortably; described as intellectually sharp, capable, and agile
Technical & Practical Skills
  • Ability to develop and implement processes
  • Strong organization and decision making ability
  • Good negotiation skills and persuasive ability
  • Valid driver’s license and ability to travel
  • Good analytical and problem solving skills
  • Ability to prioritize and handle multiple tasks
Leadership – Personal
  • Values - Must be transparent and possess a strong set of personal values based on strong integrity – “Do the right thing”- in concert with those of the Company and the Division.
  • Style - Must possess an effective, hands-on leadership style, capable of assessing situations, and challenging as a part of the senior leadership team.  This person’s knowledge, experience and leadership style will garner respect of both peers and subordinates.
  • Capable of Building a Powerful team – Must be able to select, develop, engage and retain powerful people.
  • Proactive – Must “make things happen” - use information to anticipate, communicate and help optimize bottom line results.
  • Communication - Must have strong verbal and written communication skills; the ability to communicate even complex ideas and concepts in a concise, simple, and actionable manner.
Energetic and Enthusiastic - truly enjoys working in a “make it happen” environment in which enthusiasm for the company’s products, mission, and service offerings is contagious.
Education Requirements
  1. Post secondary education in business management, commerce, or related field is preferred
  2. A record of continuing education in leadership and business management related topics is desirable

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!

Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.

Overhead Door is proud to be a drug free environment.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com