Administrative Assistant/Receptionist

207020 Requisition #
1638 Total Views

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry.  We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls. 

We have an immediate opening for an Administrative Assistant/Receptionist located in the Edmonton Branch.  Reporting to the Branch Manager, the Administrative Assistant/Receptionist is responsible for general office administrative duties as described below. This role is a permanent, full-time position.


  • Handling phone calls and walk-in customers while providing excellent customer service
  • General office administrative duties including filing, data entry, supplies management
  • Preparation and processing of service invoices
  • Assisting with Accounts Receivables as needed
  • Handling timecards and subcontractor invoices for technicians
  • Assisting the Service Department with incoming calls, order entry when required
  • Providing back-up support for other areas as needed
  • Maintaining document control and providing administrative support to the branch
  • Maintaining a positive attitude and communication style with customers and employees in all circumstances
  • Assisting in placing orders for our Residential serialized product
  • Other duties, as assigned


  • Passionate about providing excellent customer service with ability to build strong customer relationships
  • Superior telecommunication and interpersonal skills
  • Above average attention-to-detail, analytical and problem-solving skills
  • Strong organization and decision-making ability
  • Strong ability to prioritize and handle multiple tasks concurrently
  • Ability to respond to common inquiries or complaints from customers and other departments in a timely manner
  • Ability to maintain confidentiality/privacy protocols
  • Resourceful and a good problem solver
  • Working knowledge of MS Office suite; Word, Excel, Outlook
  • Willingness to learn products, systems and processes with an aptitude to learn and retain technical and product knowledge to properly direct phone calls and walk-in customers


  • 3+ years of progressive experience in a similar/related role
  • Strong customer service and communication skills
  • Ability to work as a team player, with minimal supervision
  • Maintains a positive attitude and learns quickly
  • Ability to work under pressure and meet deadlines
  • Efficient computer skills; experience with Microsoft Office Suite/Internet Explorer

We offer:

  • A positive work environment with competitive pay and an excellent benefit plan
  • Opportunity to build a long-term career with upward mobility
  • Excellent Health and Dental benefits offered for full time employees
  • COR Certified workplace
  • Equal opportunity employer

To Apply:
If this career opportunity sounds like the right fit for you, apply online at with your resume and include your salary expectations.  Please add “ADMINISTRATIVE ASSISTANT/RECEPTIONIST - EDMONTON” to the subject line of all correspondence.

Applications will be accepted until the position has been filled.

COMPANY:Creative Door


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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!

Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.

Overhead Door is proud to be a drug free environment.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: