Customer Care Opportunities at Overhead Door Corporation

Customer Care Opportunities at Overhead Door Corporation

Explore Careers at Overhead Door Corporation

Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply...

7038 Requisition #

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Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply...

6906 Requisition #

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Position Function: Respond to all incoming installation program or SF&I calls from retail associates, installers or end customers. Research and respond to scheduling or program questions, enter new SF&I leads or escalate/direct to next level for resolution. Respond to a minimum of 60 – 80 calls on a daily basis, incoming and/or call-backs. Determine best method...

7067 Requisition #

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The PositionThis position is the main resource for Commercial Service scheduling. Responsibilities Determining staffing levels based on call volume and available resources. Coordinate and adjust employee requests/needs with our business needs. In addition, to be capable of providing support as needed for special projects and analysis of IEX data. Maintain an accurate...

7027 Requisition #

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Role and Responsibilities Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information...

6656 Requisition #

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Role and Responsibilities Review all incoming F&I orders and communicates with Retailer on any insufficient information. , Performs all order processing functions under established automation controls. , Assist in Installing Dealer setup by collecting proper documentation from applying dealer. , Monitor the timeliness of all open furnish & install orders to...

6999 Requisition #

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Essential Duties and Responsibilities Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products… i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for...

6955 Requisition #

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.Essential Duties and Responsibilities Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from...

6868 Requisition #

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.Position Function: Provide excellent customer service to all sales channels through the prompt handling of orders, information requests, and problem resolution. Essential Duties and Responsibilities · Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). · Respond to customer requests...

6777 Requisition #

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Overview: Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex...

6692 Requisition #

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com