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Service/Install
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6974 Requisition #
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We are looking for a successful candidate who will be responsible for troubleshooting door service calls and perform repairs along with scheduled maintenance on equipment based on customers demand.  Successful Technician will promote our service and products in a professional manner and provide customer satisfaction when taking care of the customer.
  • Perform schedule maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers
  • Diagnose faulty equipment and apply knowledge of functional operation of unit and systems to identify the extent and cause of malfunction.
  • Work with dispatch team to maximize labor revenue and efficiency within the work schedule while accounting for 100% of work time
  • Perform the service job on time and right the first time
  • Completes work orders on computer-based documents according to established procedures
  • Project a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner
  • Communicate and work with the parts and sales departments to insure the customer’s needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers
  • Travel throughout coverage area during work day
  • Drive safely and efficiently from point to point in service area
  • Performs work in a variety of customer environments including exposure to elements and in-climate weather
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION and/or EXPERIENCE
A minimum of a high school diploma or general education degree (GED) is required. Mechanical and Electrical skills are required.
 
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
 
MATHEMATICAL SKILLS
Ability to calculate basic math and read a tape measure.
 
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
 
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Drivers License.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
 
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee works in many different environments including hospitals, pharmaceuticals facilities, business offices and retail locations and is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, fumes or airborne particles, extreme cold, extreme heat, risk of electrical shock, and vibration.
 
COMMENTS
Understand the safe use of equipment and tools in compliance with OSHA standards.
Need to be mechanically inclined.
Capable of working at heights to service doors and operators using ladders

Driving record must be acceptable to insurance company.

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At Overhead Door Corporation, we recognize people as the core of our strength. We offer our employees a collaborative culture and the opportunity to make the most of your talents. Join our team to earn bragging rights by belonging to an industry leading, world class organization. If you are interested in becoming part of a Powerful team of People, view our career opportunities!


Overhead Door Corporation is proud to be an Equal Employment, Affirmative Action employer of talented people who make things happen –a powerful and diverse team that includes women, minorities, individuals with disabilities and covered veterans.


Overhead Door is proud to be a drug free environment.


The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law

www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf


In compliance with the ADA Amendments Act (ADAAA), Overhead Door Corporation offers accommodations for individuals with disabilities that want to apply for a position. Request disability accommodations:

Phone: 469-549-7100 E-mail: accommodation_request@overheaddoor.com